Home Recovery
Frequently Asked Questions

Based on MOH COVID-19 Guidelines
For more information, please visit https://www.moh.gov.sg/covid-19/general/faqs .

Who is eligible?

- Age 12 to 69
- Fully Vaccinated
- No severe illness or co-morbidities
- Have mild or no symptoms
- Household members should not include elderly (over 80 years old) or vulnerable individuals
- Able to self-isolate in a room, preferably with an attached bathroom

I have been told that my PCR swab test is positive for COVID-19. No one, however, has contacted me to start Home Recovery or to recover at a Care Community Facility (CCF). What should I do while waiting?

- The surge in cases has caused delays. MOH said that it was "streamlining" its operations and would get to you as soon as possible.
- In the meantine, isolate yourself in a room at home, preferably one with an attached toilet, and wear a mask if you have to leave the room. If you are unwell, let me know.
- You will receive an SMS message with more information on what you should do. Try not to call the hotlines. A home recovery buddy will be in touch with you.
- Ask your household members to register themselves for an electronic quarantine order at https://go.gov.sg/quarantinereg
- You will also be issued an isolation order for 10 days.

I have yet to receive my home care pack containing a thermometer, pulse oximeter, surgical masks and hand sanitiser. Who should I inform?

- Care packs are delivered to you only if you do not have an oximeter at home.
- Call your home recovery buddy. The key item is The oximeter to monitor The oxygen level in your blood.
- The packs will be delivered to you via contactless delivery.

I am under an electronic quarantine order and my household members are not allowed to leave home. How can I get my food, groceries or medical supplies, including medication for children?

- Try to order groceries and food that can be delivered to your home. If that is not an option, you will have to get help from your relatives, family and friends.
- As for medicine, use the round-the-clock telemedicine service, if you need medication, it will be sent to you.

How can I keep my household members safe if I need to collect meals, have laundry changed or clear trash?

- If you really must leave your room to carry out these tasks, ensure that no one from your household is near the doorway to your room.
- Put on a surgical mask before opening the door, complete your task and return to your room quickly.

I am running out of COVD-19 antigen rapid test kits for myself and my household members under home quarantine. Who can I contact for more test kits?

- There is no need to take ARTs if you are on home recovery.
- If you have been issued a QO, the test kits are given to you when you go for your swab test at the start of your quarantine at a clinic or test centre.
- There is enough nationwide stock of test kits, but it will take a few days for the stock to be distributed to the various shops. Wait for a few days before returning to the shops, or have friends or relatives buy them from the shops and deliver them to you.

Where do I upload my oximeter test results while on home recovery?

- Maintain a daily regimen of tracking your temperature, pulse rate and blood oxygen saturation.
- Submit the readings to the home-recovery vitals diary daily, by 10am, at https://go.gov.sg/homeisolationdailyreport

I developed some symptoms, what should I do?

If you are unwell or your symptoms (such as fever, cough, sore throat, runny nose headaches muscle aches or tiredness, or diarrhoea) have worsened, please contact us and we will guide you through.

When can I be discharged from home recovery?

- No discharge memorandum needed.
- If you still feeling unwell, Please contact our doctor for further evaluation.